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Terms and Conditions of Service

OVERVIEW:

Welcome to Sustaingo.com. We provide a range of website features, products, and services through Sustaingo.com. By accessing or utilizing SustainGo products, services, applications for mobile, or software, you agree to adhere to the terms and conditions outlined herein ("SustainGo Services"). Please read and understand these conditions before using SustainGo Services.

PRIVACY:

For a comprehensive understanding of our practices, we encourage you to review our Privacy Notice. This notice governs the use of SustainGo Services and your personal information.

ELECTRONIC COMMUNICATIONS:

When you use SustainGo Services or communicate with us via email, text messages, or other means from your desktop or mobile device, you consent to receive electronic communications from us. This includes emails, texts, mobile push notifications, notices on our site, or other SustainGo Services. Your acceptance of electronic communication serves as compliance with any legal requirement for written communication.

COPYRIGHT:

All content made available through SustainGo Services, such as text, graphics, logos, images, button icons, audio clips, digital downloads, software, and data compilations, is the property of SustainGo or its content suppliers. Such content is protected by both U.S. and international copyright laws. The compilation of content on SustainGo Services is exclusively owned by SustainGo and protected by copyright laws.

LICENSE AND ACCESS:

SustainGo and its content providers grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and utilize SustainGo Services for personal, non-commercial purposes. This license does not permit the resale or commercial use of any SustainGo Service or its contents. It also prohibits the collection and use of product listings, descriptions, or prices for third-party benefit. The license does not encompass data mining, robots, or similar tools for data extraction. All rights not expressly granted in these Conditions of Use are reserved by SustainGo or its licensors, suppliers, publishers, rightsholders, or other content providers.

YOUR ACCOUNT:

Certain SustainGo Services may require you to have an account. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You agree to accept responsibility for all activities conducted under your account. SustainGo does not directly sell products to children. If you are under 18, you may use SustainGo Services only with parental or guardian involvement. Alcohol-related listings on SustainGo are intended for adults of legal drinking age. You must be at least 21 years old to purchase alcohol or use site functionalities related to alcohol. SustainGo reserves the right to refuse service, terminate accounts, remove content, or cancel orders at its discretion.

REVIEWS, COMMENTS AND OTHER CONTENT:

Users may post content such as reviews, comments, photos, videos, and other materials, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or objectionable. SustainGo reserves the right to monitor, edit, or remove content. By posting content, you grant SustainGo a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display the content.

INTELLECTUAL PROPERTY COMPLAINTS:

SustainGo respects intellectual property rights. If you believe your rights are being infringed, please use our contact us to report potential violations.

RISK OF LOSS:

Any purchases of physical items from SustainGo are subject to a shipment contract. This means that the risk of loss and title for such items passes to you upon delivery to the carrier.

RETURN, REFUNDS AND TITLE:

SustainGo does not assume title to returned items until they arrive at our fulfilment centre. We may issue refunds without requiring a return at our discretion. In such cases, SustainGo does not assume title to the refunded item.

DISCOUNT CODES, STORE CREDITS, AND GIFT CARDS:

SustainGo offers store credits, discount codes, and gift cards during promotional activities. Customers can choose one option (Discount Code, Store Credits, or Gift Card) per order, and these options cannot be combined.

NOTE:

SustainGo reserves the right to modify these terms and conditions at any time without prior notice. Changes may include additions, alterations, modifications, substitutions, or full replacements.

PRODUCT DESCRIPTIONS:

While SustainGo strives for accuracy, we do not guarantee that product descriptions or content on any SustainGo Service are error-free or complete. If a product offered by SustainGo is not as described, your sole remedy is to return it in unused condition.

PRICING:

The "List Price" represents the suggested retail price provided by manufacturers, suppliers, or sellers. SustainGo regularly compares List Prices with prices on SustainGo.com and other retailers. SustainGo cannot confirm an item's price until you place an order. In case of a mispriced item, SustainGo may contact you for instructions before shipping or cancel the order.

SANCTIONS AND EXPORT POLICY:

You may not use SustainGo Services if you are subject to U.S. sanctions or sanctions consistent with U.S. law from the country where you access SustainGo Services. Comply with all U.S. or other export and re-export restrictions that apply to goods, software, technology, and services.

OTHER BUSINESSES:

SustainGo Services may feature products, services, software, or product lines from third-party businesses. When purchasing from third parties, you are engaging directly with them, not SustainGo. SustainGo is not responsible for evaluating or warranting offerings from these businesses or individuals.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

SustainGo Services, information, content, materials, products, and other services are provided "As Is" and "As Available" unless specified otherwise in writing. SustainGo makes no express or implied warranties. Your use of SustainGo Services is at your own risk. SustainGo disclaims all warranties and limits liability to the extent permitted by law.

DISPUTES:

Any disputes or claims related to your use of SustainGo Services, or products/services SOLD by SustainGo, will be resolved through binding arbitration, except for claims that qualify for small claims court. The Federal Arbitration Act and federal arbitration law apply, and arbitration awards are limited in review. An arbitrator may award individual damages and relief as a court would, following these Conditions of Use.

APPLICABLE LAW:

By using SustainGo Services, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of California, without regard to conflict of laws principles, will govern these Conditions of Use and any disputes between you and SustainGo.

SITE POLICIES, MODIFICATION, AND SEVERABILITY:

Please review the additional policies posted on our site. These policies also govern your use of SustainGo Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any condition is deemed invalid, void, or unenforceable, it will be deemed severable and will not affect the validity and enforceability of the remaining conditions.

This concludes the SustainGo.com Terms and Conditions. Please take the time to read and understand these terms before using our services. If you have any questions or concerns, feel free to contact us.

Contact: +91 9355043577
Email: hellosustaingo@gmail.com
https://www.sustaingo.com/

 

"One-step Solution for Sustainable, Wellness and Eco-Friendly Products"

Empowering Earth-Friendly Living with Sustaingo

The global conversation surrounding environmental conservation and the responsible use of natural resources is rapidly gaining momentum. As we witness the overexploitation and depletion of our planet's resources, it has become imperative to integrate eco-conscious products into our daily lives.

Sustaingo is your premier destination, a global marketplace dedicated to eco-friendly and wellness products. With a focus on serving customers in the USA, UK, UAE, Australia etc., we offer a comprehensive selection of over 45,000 products that empower conscious consumer choices. Our community is built on shared values, uniting individuals who prioritize sustainable living.

We place a premium on authenticity, championing locally sourced goods as conscious alternatives for your home and lifestyle. At SustainGo, we foster responsible decision-making and embrace transformation. Our mission is to unite brands, products, experts, and consumers on a unified platform, catalyzing a shift in individual consumption patterns. We enable you to seamlessly incorporate organic, eco-friendly, and locally sourced products into your everyday routine.

Our vision extends beyond commerce. We aspire to lead a collective movement, spearheading a transformation in consumer behavior. By offering alternative solutions for an eco-conscious lifestyle, we empower you to make choices that benefit both you and our precious planet. Together, we embark on a journey towards a more sustainable and earth-friendly future.

Our Mission at Sustaingo: Inspiring Sustainable Living

SustainGo isn't just a marketplace; it's a movement towards a more mindful and sustainable way of life. Our mission goes beyond commerce; it's about fostering a profound shift in perspective towards mindful and sustainable living. We are committed to raising awareness and empowering individuals to make a tangible impact in preserving and conserving our precious natural resources.

India's diverse tapestry of cultures and communities coexists harmoniously with nature. Sustaingo brings together a wealth of niche brands that embrace mindful practices, offering conscious consumers access to a wide array of sustainable products.

Our collection includes sustainable clothing, eco-conscious fashion, handcrafted home decor, artisanal jewellery, natural skincare, ayurvedic products and more. We also offer unique items for personal care, childcare, plantable stationery, and pet grooming, each serving a distinct purpose. We take pride in supporting local farmers, artisans, and ancillary communities who craft products with love and care.

Derived from the Sanskrit word "Susth," meaning "clean and pure," the name Sustaingo embodies our commitment to purity and sustainability. It's also inspired by Sustaingo Consciousness, the highest form of purity in Buddhism.

At Sustaingo, we provide a space for transformation and a community of responsible individuals working towards a healthier planet. We offer superior alternative solutions for a sustainable lifestyle. With Sustaingo, you're not just shopping; you're joining a movement dedicated to a cleaner, purer, and more sustainable world.

Our Ethical Values at Sustaingo

At Sustaingo, our ethos revolves around our profound responsibility to our conscious community and the planet we call home. We recognize the boundless gifts that nature bestows upon our beautiful Earth. By creating a one-stop marketplace for products and brands dedicated to eco-friendliness and sustainability, we strive to do our part in nurturing both our community and the environment.

Our core values define who we are:

1. Conscious Community: We champion meaningful conversations among like-minded individuals on their journey towards an earth-friendly lifestyle. We believe in integrating sustainable clothing, eco-conscious fashion, handmade home decor, artisanal jewelry, natural skincare, and organic products into everyday living.

2. Authenticity: At Sustaingo, authenticity is our hallmark. We take pride in curating brands that are wholly committed to organic, eco-friendly, and locally sourced products.

3. Responsibility: Making mindful choices, such as opting for chemical-free makeup and sustainable fashion, underscores our sense of responsibility as consumers. Our platform, Sustaingo, serves as a reminder to all, producers and consumers alike, of their shared responsibility toward one another and the environment.

4. Local Focus: We celebrate our connection to local communities. Our stringent criteria ensure that all brands featured on our platform adhere to our commitment to locally sourced, handmade, and organic products.

5. Trustworthiness: As a marketplace rooted in Indian values, we prioritize trust. We exclusively engage with sellers and entrepreneurs who share our vision of promoting sustainable and organic products. We hold great respect for brands and manufacturers committed to transparency and trustworthiness throughout their production processes.

Sustaingo is more than just a marketplace; it's a testament to our unwavering dedication to ethical, sustainable living. We invite you to join us in this journey towards a cleaner, purer, and more responsible world.

Sustaingo's Core Principles: Our Distinctive Identity


1. Sustainable Living: Our commitment to a sustainable future revolves around our cherished planet, Earth. We ponder: What if we, as conscientious individuals, took gradual steps in our daily lives to align with the ecosystem? What if our collective efforts, no matter how small, could eventually reshape our world for the better? Sustaingo was born with the mission to create a platform that inspires responsible choices and advocates for a conscious and healthy way of life. We offer a wide array of earth-friendly alternatives, encompassing chemical-free beauty products, eco-conscious clothing, handmade decor, and more, empowering you to make mindful decisions.

2. Thoughtfully Curated Marketplace: Sustaingo isn't just a marketplace; it's a curated haven where earth-friendly excellence meets diverse categories. Our offerings span fashion, beauty, eco-conscious gifts, home decor, organic foods, and much more, each carefully selected to meet our exacting standards of quality and sustainability. Our goal is to provide a single destination for individuals seeking unique, aesthetically pleasing, and sustainable products that align with their values.

3. Conscious Community: Conscious consumers are attuned to the environmental and social impact of their purchases. They gravitate towards products that leave no trace of harm on our planet. At Sustaingo, we cultivate a conscious community—a collective of kindred spirits who share these values. Our aim is to foster connections, knowledge-sharing, and mutual support among individuals on the path to sustainable living. Beyond products, we champion a sense of belonging and shared purpose within our conscious community.

These three pillars are the bedrock of Sustaingo's distinctive identity.

Key Attributes of Sustaingo

Sustaingo boasts distinctive features that resonate with our values and set us apart in the marketplace:

  1. Organic Selection: Sustaingo is your gateway to a wide array of organic products spanning food, beauty, wellness, personal care, and pet care. We remain steadfast in our commitment to offer a sustainable lifestyle. Our product range includes sought-after items like cruelty-free makeup and organic skincare. The growing popularity of these natural, safe, chemical-free, and eco-friendly products underscores their relevance in today's market.

  2. Eco-Friendly Focus: Our definition of eco-friendly products is clear—they cause minimal harm to the environment. We exclusively showcase items crafted from natural or organic materials, following sustainable processes from inception to completion. These eco-conscious choices resonate with responsible consumers and contribute to a greener future.

  3. Ethical Sourcing: Sustaingo prioritizes ethical practices throughout the supply chain, from sourcing raw materials to packaging and delivery. Our commitment to ethical brands ensures that every aspect of the business aligns with sustainable values.

  4. Local Sourcing: We take pride in promoting locally sourced ingredients, reducing the carbon footprint of consumption. Local sourcing typically involves purchasing raw materials from farmers and small-scale producers, connecting consumers to their Indian roots while supporting sustainable practices.

  5. Fair Trade Advocacy: At Sustaingo, we believe in fair trade principles and sustainable practices. We staunchly oppose exploitative trade and advocate for equitable terms in business transactions.

  6. Natural Fibers and Materials: Our offerings, including clothing, home decor, and kitchen accessories, are crafted from natural materials that are safe, chemical-free, and environmentally friendly. These natural fibers represent a commitment to eco-conscious living for individuals of all ages.

  7. Biodegradable Packaging: We prioritize eco-friendly packaging that is biodegradable, unlike traditional plastics. Our packaging, crafted from upcycled paper, is designed to leave a minimal environmental footprint.

  8. Artisan-Centric Approach: Sustaingo takes pride in curating products crafted with care and skill by artisans. We offer a sustainable platform for these skilled individuals, protecting their livelihoods while enabling consumers to connect with their cultural heritage.

Sustaingo's key attributes embody our dedication to a greener, more sustainable world. We invite you to explore our offerings and join us in making responsible choices for a better future.

Discover Our Diverse Product Categories at Sustaingo

1. Mindful Eating: Explore our Mindful Eating category, offering a range of plant-based, organic, vegan, keto-friendly, and gluten-free options for nourishment and overall well-being.

2. Ethical Beauty: Our Ethical Beauty section is dedicated to self-care products, including beauty, hair, and skincare items. These products stand out because they are crafted from naturally sourced ingredients that are gentle on you and the environment. This category includes natural skincare products, natural makeup, and hair care products.

3. Joyful Home: Embrace earth-friendly living with our Joyful Home category. Discover conscious home products made from restorative, reclaimed materials and elements sourced from nature. These sustainable products are designed to bring joy and positivity to your living space while supporting eco-conscious living.

4. Responsible Fashion: Make conscious fashion choices with our Responsible Fashion category. Explore garments and accessories crafted from handwoven, natural, and upcycled fabrics and materials. Choose from pure linen sarees, shirts, and accessories to elevate your style with eco-friendly options.

5. Conscious Family: Our Conscious Family category includes a range of organic baby and children's products across various categories, all designed to prioritize safety and comfort.

6. Feel-Good Others: This category features a selection of earth-friendly and natural lifestyle products, including pet care items, stationery, books, health supplements, yoga accessories, and more. We ensure you feel good year-round, for all occasions.

7. Holistic Wellness: Embrace an earth-friendly lifestyle with our Holistic Wellness category. Here, you'll find supplements, immunity boosters, digestive aids, and related products curated with your well-being and health in mind.

8. Gifts: Explore our eco-friendly Gifts section for mindful and purposeful gifting options. Make every occasion an opportunity to be more earth-friendly and environmentally conscious.

9. Festivals: Celebrate Indian culture and traditions with our festival curations. Discover handcrafted, artistic, traditional, and artisanal pooja and décor items, among other festival essentials.

At Sustaingo, we aim to transcend mere words and adjectives related to sustainability and environmental conservation. Our mission is to empower consumers to embrace a holistic, inclusive, and earth-friendly lifestyle. This transformation involves an organic shift towards a life that is reflective, meaningful, mindful, and deeply satisfying. Join us on this journey towards a more conscious and fulfilling way of living.